COVID-19 GUIDELINES and Best Practice

To our Beauty Community, 

We are currently scheduled to reopen SOON. We have implemented substantial safety and health protocols to ensure a safe environment for you and our staff.

We are asking our customers to please call and schedule an appointment. We will be accepting walk-ins, but please understand that appointments have top priority and we cannot promise our walk-in wait time will align with your schedule.

We, at POLISHED NAIL BAR, will follow all new extremely strict protocols to ensure the safety of our team, you, our incredible clients and our community. 

We know getting your nail services is a luxury, and some of these new changes may reduce that. But if we work together, things will get back to normal sooner rather than later, and you will, once again, be able to receive POLISHED pampering you’ve grown to love.

Outlined below are the guidelines that our guests must follow until further notice. 

Please note that the following is subject to change at any time, and we will update our social media channels with the latest information as it continues to evolve.


We strongly advise clients with vulnerable IMMUNO-COMPROMISED or at risk conditions, including pregnant and nursing mothers, to really consider your risks before scheduling your appointment, and highly suggest you do not schedule a non-essential personal service to reduce your exposure to Covid-19 and any other major health related illnesses and injuries during this crucial time.

While we are taking extra precautions to maintain a clean and safe environment, by booking an appointment, you acknowledge that you’ve read our guidelines and are comfortable with the risks associated with booking a non-essential personal service during this time of transition, and you will not hold POLISHE NAIL BAR and ANY EMPLOYEES liable for any injury, illness or health conditions that arises from application of non-essential personal services.

PLEASE REMEMBER to bring your FACE MASK, or we have the right to refuse service. It is mandatory in Los Angeles County for all guests to wear a FACE MASK at all times inside the salon.

If you arrive at your appointment showing any visible respiratory symptoms of illness, even while wearing a face mask, such as, cough, fever, shortness of breath, we have the right to refuse service. 

It is also mandatory for all our nail artists and front desk hospitality team to wear a FACE MASK and GLOVES at all times while inside and performing services.

We are following all Covid-19 Health and Safety regulations and guidelines from the CDC and CAPHD

Our salon are properly cleaned, sanitized, disinfected before the start, in-between each client, and at the closing of each day, using only advised grade disinfectants.

When you arrive, we will ask you to check your temperature thru our contactless tester and hand sanitize at our entrance. Then check in with our staff to sign a waiver. We’ll again request that you wash your hands, for at least 20 seconds, to minimize continued exposure to high touch areas at our washing station.

Please leave ALL personal items in your car, other than keys, cell phone, any emergency items, inhalers or epi-pens in your purse/bag. We will not allow anyone to place your personal belongings on any surface within the salon to minimize spread of contamination.

Additional extra safety precautions for both of our nail artists and front desk hospitality staff, we will have Acrylic Safety Protection Guard partitions for Social Distancing Safety.

The reception areas are closed. We ask that you wait outside or in your car until our front desk staff or nail artist comes and gets you, or call or text you when we are ready for you. Please have your phone ready. 

Do not bring any outside food or drinks inside the salon.

Only the person with the appointment is allowed in the salon. No kiddos, babies, friends, pets (service dog only) or extra people are allowed in at this time.

After your service, guests are to check out and leave immediately, so we can properly clean, disinfect and sanitize the area for our next guests. The waiting area is closed at this time. We ask all guests to call, DM, text for their next appointment.

All POLISHED Employees will take their temperature before the start of their shift as an additional health and safety precaution.

We’re committed to creating a safe and clean salon environment. Please do not bring in your own nail polish or manicure implements.

Due to new strict guidelines we have put in place, any appointment you currently have is subject to change. Each nail artist is working on a limited schedule to accommodate these changes, therefore we ask for your understanding and patience, as your appointment may change. 

If you are experiencing any signs of illness, fever, cough, or trouble breathing, or have been exposed to COVID-19, please stay home and reschedule your appointment for at least 14 days later to ensure you are symptom-free. If you are uncomfortable with any of the guidelines outlined above, please notify us immediately at polisheddtla@gmail.com 

We encourage our friends everywhere to take the extra precautions necessary to safeguard their health and that of others. It is everyone’s responsibility to help stop the spread of this virus, and protect those most vulnerable in our communities. It’s a complicated situation, our plans may change, and if so, we will let you know. Please know we are closely monitoring the situation and will follow recommendations from the CDC, City and Public Health Department and, we urge you all to do the same. 

Thank you for your understanding and patience. As we continue our daily lives in this changing reality, let’s work together to protect and care for one another. We are all in this together! 

As always, wishing you health, wellness and good vibes.

With love, The POLISHED DTLA Community